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Security and privacy

Data deletion

Delete one end user's data, an app, or your whole workspace.

One end user

Call the server API with the SHA-256 of the id you passed to identify. Their analytics events are deleted. The current month's guided-user meter keeps only the hash until the month closes, for billing.

On the device, playstep.reset() (or PlayStep.reset() on Flutter) clears their progress and device id.

An app

Settings › Apps › Delete unpublishes its configs at once, then deletes its guides, versions, clips and analytics.

Your workspace

Owners can delete the workspace in Settings › Organization. Every app, guide, clip and member link is deleted and your subscription is cancelled. Invoices stay with Paddle for tax records.

Search the docs and guides.

PlayStep is coming soon

We're opening PlayStep to teams one at a time. Leave your name and email and we'll set up a demo.

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